Touch of Herb, LLC. Return Policy

Our overall objective in our business is the quality and care of products, and satisfaction of consumers. Operating as a business is not possible without customers like you, and this is why we will do everything in our power to create a enjoyable experience with us. If there is any problem with one of our products. Please contact us at 1-800-979-9906 or info@touchofherbs.com and one of our associates will gladly work with you personally to handle your situation. Unlike other companies that delay the process we make your happiness our mission.

To expedite the handling of your problem when emailing please ensure to mark the subject as return item along with your name. In the body of the text include your address, phone number, the product you are writing about, and the reason for wanting a return. This will save associates from having to look your information up. Please see below example that can be copied and pasted for easier convenience to you.

 

Subject: RETURN ITEM Jane Doe

I am writing in regards to product __________. It arrived at my location damaged. My phone number is xxx-xxx-xxxx. Please contact me between the hours of 9:00 am and 5:00 pm EST. Thank you

Very Respectfully,

Jane Doe